We like to ensure we’re transparent with our clients and communication is key
We require you to ‘approve’ all works before commencement in writing, this is to protect both parties and to ensure there are no ‘surprises’ in terms of billing and/or expectations of what you require as the client and what we need to do as your trusted supplier/advisor. If the works will require more than 2-3 hours consulting time, we will quote you for the works, which will need to be approved and paid for before commencement. It will contain the following terms and conditions below:
I ______________________________________________, hold the position of _______________________________, at _________________________________________________, am authorised to approve the following works.
I confirm that I have read and understand the proposed solution and/or works undertaken by Chris Rankin & Associates Pty Ltd t/a Get Online.
*If unsure of anything with regards to pricing, proposal and/or works undertaken it is imperative you seek advice from Chris Rankin & Associates Pty Ltd t/a Get Online before signing.
*Terms & Conditions:* Works will commence once monies are confirmed to be received into our bank account in full (unless it is under 2-3 hours in consulting work and they have been requested in writing to be commence in writing beforehand). Please note, no refunds will be provided if you simply decide to ‘change your mind’ part way through works. Please also note, any amendments that isn’t listed within this invoice will need to be paid for in addition to this in advance. You are allowed two (2) rounds of amendments with regards to design (within reason, at our discretion), any additional rounds of amendments will need to be invoiced separately, will be deemed outside the scope of works and will need to be paid for in advance before commencement of changes.
If you fall outside our trading terms (7 Days) we reserve the right to cease services until paid in full. After falling an unreasonable amount of time outside of terms (at our discretion), we may email to advise we will be terminating services (i.e. deleting from our servers) if outstanding invoice is not paid in full by a date specified. We automatically charge 10% interest (pro-rata/yearly), on all accounts that aren’t paid in full outside of our trading terms (7 Days). By signing this agreement you acknowledge and agree to our terms. All Accounts must be paid in advance. I.e. Weekly services must be paid 1 week in advance, monthly services must be paid 1 month in advance, quarterly services must be paid 3 months in advance, yearly services must be paid 1 year in advance. Please note if your services are ceased and/or terminated (deleted), there will be a ‘reconnection’ fee, generally it is 2-3 hours in consulting fees but it will depend on the size of your site and the amount of services you have with us (e.g. web hosting, email hosting, domain renewals, etc).
*Payment Methods:*
-Credit Card*, Bank Transfer, PayPal*, Cash.
*Please note Credit Card & PayPal payments may incur a surcharge to cover the transactional fee only (This will be invoiced separately).
BANK: Commsec
BSB: 067-167
Acc: 1146-5852
Name: Chris Rankin & Associates Pty Ltd
Reference: Please use your Invoice # as the reference (e.g. SD0002650)
ABN: 56 134 852 494